Date and Time
Tuesday Jun 25, 2019
11:30 AM - 1:00 PM CDT
11:30 a.m. - 1 p.m.
Tuesday, June 25, 2019
Fees/Admission
Early Bird: $20 if payment made by 5 p.m. Friday before.
$22 at the door with RSVP, $25 without.
Website
Contact Information
Contact the Chamber, 817-283-1521
Send Email
Description
WILD is "Women Inspiring Leadership Development." Our speaker this month is Gina Chapa. Gina is the Vice President of Guest Experience at the American Airlines Center in Dallas, TX, home of the NBA Dallas Mavericks, NHL Dallas Stars and numerous concerts/family shows. She is responsible for the security operations and guest experience for over 250 events per year and leads a team of more than 600 staff members. She provides direction and overall management of the Guest Services and Security departments in addition to elevating the overall guest experience.
With the help of the Management Team, she promotes a culture of excellent customer service to both internal customers and guests of the facility. She is also responsible for the 24/7 security of the building. In addition, she manages the relationships with the building’s public safety partners: Dallas Police Department, FBI, EMTs, Fire Marshals and other related institutions.
She joined the American Airlines Center as a Coordinator in 2003 and has held roles of increasing responsibility.
Gina has a BA degree from Angelo State University and MFA from CUNY Brooklyn College.
Presenting Sponsor Wells Fargo
Meeting Sponsor Divas Impact